What is hard to automate?

While automation has made significant strides in many areas, there are certain tasks and activities that remain challenging to automate due to their complexity, variability or reliance on human intuition. Examples of areas that are difficult to automate include: tasks involving creative problem-solving, critical decision-making, and complex reasoning are difficult to automate or are not suitable for automation for various reasons.

What is the biggest challenge in automation?

Expectations of readers, stakeholders, and end users are considered to be one of the major challenges of automation, and you can easily address this by making your management, stakeholders, and testers understand the potential outcomes of the automation strategy. Implementing automation requires a lot of preparation and proper strategy. The process is not as easy as it sounds, every step requires a human element.

Hard-to-automate services

Although artificial intelligence has taken many jobs away from human workers, there are some things that are difficult to recreate that definitely require a human touch. It can be in many other fields apart from industry, education or healthcare. Readers, computers are advanced and can recreate many human characteristics, but one thing that computers seem unable to imitate is emotional understanding. Hard-to-automate services here include fields such as art, literature, music composition, and other creative endeavors that often involve a level of intuition, emotion, and subjective judgment that is difficult for machines to replicate.

Human emotions and mental health are complex, and providing effective therapy requires empathy, understanding and emotional intelligence—qualities that are difficult for AI to emulate. While chatbots and automated systems can handle routine customer inquiries, situations that require empathy, understanding, or solving unique and complex problems are often better suited for human agents. On the other hand, teaching and mentoring involves adapting to individual learning styles, providing encouragement and providing personalized feedback.

Complex decision-making often requires human judgment and reasoning, such as navigating ambiguous situations, making complex decisions based on incomplete information, or considering ethical dilemmas. Tasks that involve physical skills, such as surveying, carpentry, or electrical work, often require a combination of skill, experience, and adaptability that is challenging to automate.

Innovative and breakthrough thinking, especially in scientific research and technological development, often relies on creativity and intuition, which are currently beyond the capabilities of most AI systems. They also often require a deep human touch, involving understanding and addressing social problems, working with diverse communities and providing support in times of crisis. While AI and automation continue to advance, these examples highlight the importance of human skills, emotional intelligence, and adaptability in specific professional domains.

Examples of service automation

Readers, the service automation framework is more complex for changing tasks, as well as for more touchpoints. Whereas companies can automate any type of service delivery to a degree. Is there a market to automate hard services - Yes. The ability to provide consciousness through AI creating a unique solution we call IA. Below are some examples of service automation, both simple and complex:

7 Jobs That Require IA

It is important to know that not every sector of the economy will undergo the same level of change. But highly physically demanding jobs, especially those performed in "predictable environments," are thought to be most susceptible to replacement by software or machinery. That is, there are countless jobs that will likely never become obsolete, due to the level of adaptability and creativity required that requires the human touch. Below is a list of the seven who qualified:

Healthcare Workers: Everyone has to admit, automation is playing a big role in treating patients, it's hard to imagine that it will ever outstrip the need for human providers, and that's good news for doctors, nurses and other healthcare workers everywhere. For example, a separate McKinsey report found that less than 30% of a nurse's job could be replaced by automation, so we can say that scrub professionals are on solid ground.

Teachers: Readers, education is another area where technology is having a huge impact, as the growth of online classes reveals. But even then, experts say someone will always be needed to provide guidance and answer questions. As Michael Chui, a researcher at the McKinsey Global Institute points out, "The essence of learning is deep skills and complex interactions with other people."

Creatives: Jobs that rely heavily on creative ability and abstract thinking include: writers to graphic designers who seem safe for the foreseeable future. Computers are adept at analyzing structured data, but still fall short in more imaginative pursuits such as writing literature or creating logos.

Social Workers and Counselors: People going through difficult times, be it relationships or substance abuse issues, need professionals who can listen and provide support and detailed advice. Despite significant advances in software, this is not something that computers can offer i.e. they rely heavily on interpersonal communication, such as social workers and counselors.

Lawyers: Imagine being arrested and entrusting a software program to mount your defense, a scenario that is hard to imagine happening soon. While the legal process is simply too short, the legal system still needs people who understand complex laws and can advocate for their clients.

Supervisors: Some mechanical and manufacturing jobs are being replaced by robotics, but it is not complete and there is a need for people who can supervise the machines. First, first-line supervisors, even those in a factory setting, will likely be in demand down the road. That's why PC Magazine called this position the most secure job in the age of automation.

Computer Systems Analysts: It may seem ironic to suggest that computer-related jobs are the least threatened by computers whereas the more the economy relies on automation, the more people we need to implement and operate those systems.

The Bottom Line

Dear reader, the siren song of automation is powerful, but as my experience supports, it is extraordinarily difficult to execute. A core part of our "Automation Consultation and Implementation" program is marketing automation, so we are used to dealing with the challenges, opportunities and pitfalls of automation on a daily basis. In due course, visit our website (https://marchcroft.com/) to get a clearer idea of how to complete tough tasks with automation. Automation is a tremendous multiplier, but unfettered automation is deadly.